Error Request to Server | Voters

Error Request to Server

lijin

Upon launching a workflow ,i'm getting this Message:

Error Request to Server. Screenshot Attached

August 23, 2023

muh harawan dimas jakaria

Hi again lijin,
Thank you for bringing this to our attention. We apologize for any inconvenience you may be facing. In order to troubleshoot this issue, we recommend that you first restart both the main and companion apps. This often resolves minor glitches that can occur.
If the problem persists despite restarting the apps, could you please provide us with a screenshot of the companion app's log? This will give us valuable insights into the underlying issue and help us identify the root cause more accurately. The log might contain error messages or information that will assist us in providing a solution tailored to your situation.
Best regards.
Dimas

muh harawan dimas jakaria: i have the same issue, tried few times restarting already

muh harawan dimas jakaria

KC: hi, can you provide screenshot of the companion app?

muh harawan dimas jakaria:

muh harawan dimas jakaria

KC: that's the main app, can you provide also for the companion app? It's in the system tray